👋 Hi, I’m Keith.
Product Designer focused on growth, usability, and impact. I craft thoughtful experiences that drive user engagement and business success.
Improving the onboarding questionnaire for new sign ups
Redesigned FreshBooks onboarding questionnaire, lowering drop-off rates and collecting valuable data.
Hand holding users through the process of creating their first invoice
Led the design of a new way to create an invoice while also reducing the time to value.
Personalizing actions for users in FreshBooks the first time
Tailored first steps for new customers to experience FreshBooks.
Past work
Reducing anxiety for Enbridge customers when paying for their natural gas
Seller Deal Widget
Driving urgency for sellers to stay informed on the latest competitor news and updates
Program Impact Report
Enabling companies to measure Klue’s impact across their teams and identify key areas for focus
